FlowSaga refund policy
Last updated: 2026-10-06
Refunds
Refunds follow the FlowSaga End User License Agreement provided by Freemius: purchases are not refundable, except that if you change your mind and have not yet downloaded the paid software, Freemius gives a full refund when you ask within 14 days of purchase. Renewal payments are not refundable. FlowSaga's paid software is delivered inside the Chrome extension, so the first time your Google account unlocks your paid plan in the extension counts as downloading it; at that moment we activate your license with Freemius and record the time.
Ask Freemius, the Merchant of Record, for your refund at customers.freemius.com; you never need to write to us. Freemius decides under its refund policy; if you qualify, the amount goes back to the payment method you used. Membership ends as soon as the refund is done.
Ask Freemius, the Merchant of Record, for your refund at customers.freemius.com; you never need to write to us. Freemius decides under its refund policy; if you qualify, the amount goes back to the payment method you used. Membership ends as soon as the refund is done.
- Refunds are carried out by our payment partner (the Merchant of Record); the money never passes through our account
- Google Flow credits you have already spent were charged by Google, so we can’t refund them
- Nothing in this policy reduces the rights consumer law gives you where you live (for example, the EU and UK right of withdrawal)
Cancelling
- To cancel, open FlowSaga’s member card and press “Manage subscription”: it opens the payment partner’s customer page, where you cancel yourself in a few clicks. After cancelling there are no further charges, and you keep access until the end of the paid period.
- When a subscription ends or is refunded you go back to the free plan. The data on your computer and the videos you saved are not affected