FlowSaga privacy policy
- Your videos, prompts and AI keys stay on your own computer. They are never uploaded automatically. The one exception is a screenshot or recording you attach yourself in the Feedback form and send: it goes out only that once and shows exactly what was on your screen (to keep your e-mail out, hide your account in FlowSaga first; AI keys are never shown in full on screen). You see it before it is sent.
- We never learn your Google password and never see your card number.
- We don’t sell your data, and we never give your email to any advertising platform.
- No marketing email unless you tick the box. The extension works only on Google Flow pages and on the one Google Sheet you choose to import, and doesn’t track the other sites you visit.
- If you don’t sign in, we never receive your account or email; we don’t store the IP address your connection comes from.
What stays on your computer
| Data | Where it is kept | What it is for |
|---|---|---|
| AI keys (Gemini / OpenAI / Anthropic) | Inside the extension on this computer, kept across restarts; other extensions and websites can’t read them | Calling the AI you chose for you; the key goes only to that provider, never through us |
| Batch history, categories, settings, save status | Inside the extension on this computer | Remembering your work |
| The videos and images you make | The folder you chose | They are your files |
| Activity log (up to 2,000 entries) | Inside the extension on this computer | The one-click health check and troubleshooting; never uploaded |
| CSV files and Google Sheets you import | Read into the slots on this computer only; never sent to our server | Filling in titles and content. A sheet is read with the Google account signed in to this browser, and only the one you paste or that FlowSaga opens for you |
What our server keeps after you sign in
The FlowSaga server (api.flowsagastudio.app) receives your data only after you sign in.
Before that, the extension only fetches announcements and feature switches when it starts and every 30 minutes after, plus the anonymous compatibility reports below; none of these carries any identity.
| Data | Why we need it |
|---|---|
| Google account ID and email | To recognise you and tie your membership to this account |
| Subscription status: plan, end date, and the customer and subscription IDs from our payment partner | To know whether you have paid and until when |
| Tour progress and whether you have the 20% discount | The discount is permanent, so we remember it for you |
| Your Google plan level and current credit balance | To suggest the plan that matches yours |
| Monthly usage totals (credits, videos, batches sent, time FlowSaga watched over your jobs) | To show your usage report |
| Payment records: for each payment, the time, type (first subscription, renewal, upgrade, downgrade, refund), plan, period, amount, currency and order ID | To work out how long your membership lasts, keep the books and handle refunds. No card number, name or billing address; those stay with the payment partner |
| Problems you report: title, text, plus the version, interface language, plan, the error code of your latest batch and the screen, which the extension attaches | So we can find the cause without asking you to describe your setup. No videos, prompts or keys |
| A screenshot or recording you attach in the Feedback form and send (it shows exactly what was on your screen; to keep your e-mail out, hide your account in FlowSaga first; AI keys are never shown in full on screen; you see it before it is sent) | Sent to the FlowSaga mailbox so we can find the cause. Screenshots are forwarded and not kept on the server; recordings are kept in our cloud storage for up to 30 days (the email carries a private playback link instead of the file), then deleted automatically. The database only notes “part N of M, size, sent or not, where it is kept”. When you ask us to delete your account, these files are deleted too, in the mailbox and in cloud storage |
| What you agreed to: the time of each tick or untick, which box, and the version and language of the text you saw | To prove we followed your choice |
| Country at sign-up (two letters, such as TW) and interface language | To write to you in your language and apply the rules where you live. We don’t store your IP address |
| Your computer’s time zone, stored only as how far it is from UTC (for example, 8 hours ahead in Taiwan) | So your daily free allowance resets at your local midnight, not at midnight UTC. It isn’t your location — everyone in the same time zone has the same value |
| Seven activity milestones: signing up, first video, paying, a refund, reporting a problem, cancelling, coming back after a while | Recorded only if you tick the second box below; this is not full tracking |
Never sent to our server: the video files themselves, your AI keys, your prompts, your activity log, your card details and your Google password. The single exception is a screenshot or recording you attach yourself in the Feedback form and send, only that once: screenshots are forwarded and not stored, and recordings are kept for up to 30 days, then deleted automatically.
What we receive from Google sign-in (account ID and email) is used only for the purposes listed above. The use of information received from Google APIs will adhere to the Chrome Web Store User Data Policy, including the Limited Use requirements.
Anonymous compatibility reports
FlowSaga reads which model code Flow’s own requests use, and never changes, switches or resends those requests. When Flow starts using a model code FlowSaga doesn’t recognise yet, the extension anonymously reports a few technical details so we can support it quickly:
the report type, Flow’s model code (for example veo_3_1_fast_16x9_8s), whether the video is portrait or landscape, and the extension version.
It contains none of your account, email, sign-in state, prompts, videos, file names or IP address, and cannot be linked to anyone. Each computer reports the same kind of report for the same code at most once every 30 days, and no more than 20 reports a day. Because it holds no personal data, the two boxes below don’t affect it, and there is nothing of it to delete when you delete your account.
Visits to this website
This website has no sign-in. When a page opens, it tells our server the page’s language, which only adds one to that day’s count for that language.
If the link you followed was tagged with where we posted it (utm_source, utm_medium, utm_campaign, for example our Facebook page), we also record those tags, the time and the page you landed on, so we can see which posts bring visitors.
We record no IP address, browser, device or account, and none of this uses cookies or stores anything on your device. Reloading the page doesn’t record the visit again. Each visit record is deleted automatically after 25 months.
Two things you decide
The sign-in screen has two boxes. Neither is ticked by default, and they are separate, so you can tick just one. Leaving both unticked doesn’t affect any feature.
| The box | Ticked means | If not ticked |
|---|---|---|
| Get FlowSaga news and offers | We may send you product news and offers | You only get emails about your account: receipts, end-of-plan notices and replies to problems you reported |
| Use my usage to help improve the product | We record the seven milestones above to see overall trends | Nothing is recorded |
Change your mind any time. After signing in, untick the box in the same panel and it takes effect at once, with no need to write to us. Every marketing email also has an unsubscribe link.
Services we use
- Google: sign-in and making videos in Flow
- Our hosting provider: runs our server, database, website and the email service (we have no data centre of our own)
- Freemius: handles payment as the Merchant of Record and receives your email and order. The card details and billing address you enter at checkout go to Freemius under its privacy policy; we never see your card number
- Google Gemini / OpenAI / Anthropic (optional): AI prompt writing and questions, connected directly with your own key, never through us. When you press “Let the AI look at this zone’s material”, the images you added and still frames taken from your videos are sent too, and you are asked first
After you report a problem
When you press “Report a problem” in the extension, your report is stored in our system and we are notified. We reply to the Google email you sign in to FlowSaga with, so you don’t need to leave an address or wait inside the extension.
“My reports” in the extension lists what you reported and when; replies always go to your email. You can add details to the same report.
Contact us
FlowSaga is run by HONG-WEI SIAO, an individual developer in Taiwan trading as FlowSaga Studio, who is responsible for your data. Email support@flowsagastudio.app to see, correct or delete your data. When you delete your account, your personal data is erased; payment records keep only the amount and time, as tax law requires. You can also complain to the data protection authority where you live.